Job Details

Desk Assistant (Student Position)

Reports To: Assistant Director of Operations

Location: First Year Residence Halls at Marshall University

Compensation: $10.50 per hour. Student position working up to 20 hours per week.

FLSA Status: Student Non-Exempt

Summary: The Desk Assistant is responsible for assisting operations and front desk staff with various administrative tasks while working in the front desk area.

Essential Duties and Responsibilities:

• Maintaining confidentiality in all matters concerning student/staff discipline and any other matters.
• Remaining behind the front desk to monitor all building access.
• Answering the desk phones professionally.
• Distributing resident packages.
• Assisting residents with work order requests.
• Checking in/out loan keys to residents.
• Adhering to the employment schedule and dress code.
• Enforcing policies/procedures of the residence halls and the university (including campus, state, and federal regulations).
• Other tasks as assigned.

Qualifications:

• High school diploma.
• Current student at Marshall University with an Undergraduate cumulative GPA of 2.4 or Graduate cumulative GPA of 3.0. GPA of 2.4 or higher.
• Availability to work a minimum of 8 hours per week and at least 20 hours over the course of all school breaks during the academic year.
• Demonstrate proficiency in verbal communication.
• Experience and knowledge of Microsoft Word, Excel and Outlook.
• Ability to operate basic office equipment including a photocopier and telephone. Basic typing and filing skills.
• Possess strong customer service skills.
• Ability to move/lift up to 35 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high-paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision.

This is not an employment contract. Position not eligible for benefits.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.