Job Details

Verizon is seeking a remote Customer Care Team Lead to manage a support group handling devices, billing, and other inquiries. You will role-model first-class service, coach your team, and ensure resources and training are in place for rapid issue resolution.

You should bring a track record of leading teams in customer service or call centers, with willingness to work evenings, weekends, and holidays. A Bachelor's degree or equivalent experience is required, and you'll work from home with