Job Details

Position Summary Lead and develop store teams through training, feedback, and coaching while actively listening to associates and monitoring store operations. Guide the implementation of business solutions and change initiatives, ensuring clear expectations and business objectives are communicated effectively.Model and demonstrate exceptional customer‑service standards using the One Best Way (OBW) service model. Manage customer‑service initiatives, resolve complaints, and develop action plans to correct deficiencies and improve processes for a high‑quality customer experience.Drive the financial performance and sales of the designated store area by reviewing profit‑loss statements, managing budgets, forecasting, and controlling expenses. Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implement plans to mitigate shrink and achieve sales and profit goals.Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, and recognizing performance. Promote a culture of belonging, diversity, and continuous learning while respecting individual differences.Coordinate job‑related activities, build relationships with key stakeholders, and build accountability for progress in achieving business goals. Ensure compliance with company policies and support the Open Door Policy.Act with integrity, uphold Walmart values, and support the company's sustainability and community initiatives. Serve customers and members by making data‑driven decisions, balancing short‑ and long‑term priorities, and applying EDLP and EDLC business models.Strive for excellence by embracing curiosity, calculated risk‑taking, resilience, continuous improvement, and the adoption of new technologies.Responsibilities Lead and develop teams through coaching and feedback.Communicate and collaborate with all staff levels to implement business initiatives.Model and uphold the OBW customer service standard.Resolve customer complaints and develop corrective action plans.Review PL statements, manage budgets, forecasting, and control expenses.Ensure proper merchandise presentation and inventory flow.Develop and execute action plans to reduce shrink and hit sales targets.Hire, train, mentor, and recognize associates.Promote diversity, belonging, and continuous learning in the workplace.Coordinate job‑related activities and stakeholder relationships.Ensure policy compliance and support the Open Door Policy.Maintain integrity and support Walmart's sustainability and community outreach efforts.Make data‑driven decisions to serve customers and members.Drive continuous improvement and technology adoption.Minimum Qualifications 2 years of college, or 1 year of retail experience and 1 year of supervisory experience, or2 years of general work experience and 1 year of supervisory experience.For stores that sell firearms, successful completion of a firearms‑specific Criminal Background Check and Firearms Authorized Training.For stores that sell only ammunition, a valid state issued Certificate of Eligibility (if required).Completion of all job‑required trainings and assessments (Academy trainings, Open Door trainings, etc.).Preferred Qualifications Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing responsibilities.Location 354 Private Drive, 288, South Point, OH 45680-7900, United States of AmericaBenefits Annual Salary: $65,000.00 – $100,000.00 (range) with potential annual or quarterly performance bonuses. Additional compensation may include Regional Pay Zone (RPZ), Complex Structure, and a State Pay Differential as applicable.Health benefits: medical, vision, and dental coverage.Financial benefits: 401(k), stock purchase plan, company‑paid life insurance.Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.Additional benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education program, and more.All benefits may be subject to change and are subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.EEO Statement Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.We employ a diverse workforce and welcome applicants from all backgrounds. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.#J-18808-Ljbffr