Job Details

Dispatcher - Huntington, WV

H&K Equipment is the premier dealer of forklifts, container handlers, railcar movers, utility vehicles, and more in Pittsburgh and the greater tristate area. Headquartered minutes from downtown Pittsburgh and with additional facilities in West Virginia, we sell, rent, service, and rebuild the most unique selection of custom and heavy-duty material handling equipment in the industry. Our technicians and in-house capabilities enable us to tackle jobs that no other shop can handle.

We are currently seeking an experienced Dispatcher for our new Huntington, WV shop. Applicant must have a proven record in a service environment. This is a full-time day position.

RESPONSIBILITIES

• Answer customer calls and respond in a timely manner
• Compile field service estimates, submit for approval, and process
• Open work orders for field technicians and dispatch as needed
• Manage individual field technician's workload, Work-in-Process (WIP), and utilize the Dispatch Board
• Work with service manager and team to collect information for ongoing jobs
• Process work orders, purchase orders and coordinate with vendors and schedule
• Manage field technicians' territory boundaries

REQUIREMENTS

• At least 2 years of experience as a service dispatcher; 3-5 years of experience preferred
• Mechanical background helpful
• Ability to work under pressure is essential
• Excellent organizational, communication, and time management skills
• Proficiency in Microsoft Office Word, Excel, and Outlook
• High school diploma or equivalency

BENEFITS

• Competitive salary commensurate with experience
• 401(k) with company match
• Health insurance (majority paid by company)
• Dental insurance
• Vision insurance
• Life insurance
• Employee Referral program
• Weekly pay schedule

ABOUT US
H&K Equipment is the founding member of the H&K Equipment Group, a growing network of four operating companies that employs hundreds of experts at businesses throughout the mid-Atlantic and Northeast. Our companies' primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment. From the nation's busiest ports, to its largest mills, to its biggest infrastructure projects, you'll find our equipment wherever you find materials on the move. Learn more about the power of our teams at hkequipment.com.

We are an equal opportunity employer.