Job Details

LIS Technical Analyst

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Under the supervision of the Clinical Systems Supervisor, an incumbent in this class manages laboratory information systems in the Marshall Health Network facilities. Responsibilities involve analysis, design and implementation, including data gathering and analysis of methods and procedures; design recommendations in the form of user proposals, operational instructions, and computer program specifications; and implementation and support including systems testing. An incumbent must possess a high level of technical expertise to enable the technical application of computer analysis for this specialized system.

System Specific Duties And Responsibilities:

• Monitors and oversees the performance of the laboratory information system to ensure that it is functioning correctly and meeting the needs of the department
• Implements all aspects of system requirements, including systems analysis, policy and procedure documentation, technical system testing and performance, and assists with user training
• Manages the development and installation of computer or software upgrades from the point of evaluation, assisting with budgeting, proposal, testing, project coordination, vendor execution of upgrade, quality control, and acceptance
• Monitors automated interfaces, both instrument interfaces and interfaces with related hospital-wide computer systems, to ensure optimum accuracy, appropriate flow of data and timely turnaround and communication of results
• Controls data storage and flow to ensure ongoing effective data retrieval and report generation systems, plans and forecasts data needs, and manages data storage in compliance with regulatory requirements demanding long-term storage of data and retrieval for patient care and report generation purposes
• Evaluates software and makes recommendations regarding software upgrades and new modules
• Develops software and designs software modifications necessary to meet reporting needs, or as required by new instrument interfaces or lab tests
• Works with clinical staff to identify the functional capabilities of the specialized software applications, investigate causes of system malfunctions, troubleshoot sources of errors
• Monitors specimen tracking capabilities from collection through disposal, automated medical necessity checking for Medicare and managed care billing compliance, and point of care testing integration and outreach functionality
• Assesses reporting needs, including operational, management, regulatory requirements, and ensures report generation needs of the department are met
• Prepares test plans for system or software upgrades, coordinates and executes testing, prepares environments, and documents results
• Acts as liaison with vendors and attends vendor training
• Participates in integration of network configurations and system servers to ensure that design meets the system and disaster recovery requirements required by the laboratory
• Acts as project manager for installation and maintenance of equipment and identification of functional capabilities of specialized software applications
• Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e?mail and database software in performing work assignments
• Accesses protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e., incidental vs. extensive)
• Maintaining an adequate supply of hot swaps to provide for immediate downtime support and system backups
• Perform other duties, as assigned
• Oversees and manages lab specific printers and cassette printers and label printers
• Ability to support solutions during and after regular business hours as secondary or tertiary help desk team
• Ability to work independently
• Attends meetings as requested to help learn and support end users
• Use positive language to promote system adaptation and drive acceptance
• Maintain good time management and report on progress of projects and other tasks
• Dont accept status quo as a standard. Strive for service excellence in continuing to build and improve processes.
• Continues to grow in role to improve capabilities and set a positive example.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries: Hospitals and Health Care

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