Job Details

Title: Receptionist

Job Code: RECEPT

Revised Date: 5/1/2024

Department: Administrative

Status: Non-Exempt

Job Summary: The receptionist is responsible for greeting all visitors and callers in an efficient manner and assisting in daily operational functions.

Duties and Responsibilities:

• Welcomes visitors and calls appropriate personnel to assist visitor.
• Assists in the mailing of correspondence for fundraising activities, donations and memorials.
• Opens and assists bookkeeper with incoming mail. Prepares outgoing mail.
• Coordinates on-call schedules and distributes them to appropriate staff. Fax copy to answering services. Communicates all changes in on-call schedule to answering service at the end of the business day.
• Transfers phone to answering service.
• Accepts responsibility for job performance daily by adhering to department and organizational policies and procedures.
• Articulates and demonstrates professional image daily to employees, patients, and the public.
• Performs other duties as assigned.

Job Type: Regular Full-Time

Expected Hours: 40 per week

Schedule: 8-hour shift, weekdays

BENEFITS:

• Excellent paid time off benefit
• Eligibility to join local credit union
• Tuition reimbursement program
• 401(k) through Fidelity
• 401(k) matching
• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending account
• Employee assistance program
• Group Life and AD&D provided
• Supplemental Life
• Workers' compensation coverage
• Additional voluntary (employee paid) benefits through American Fidelity
  • Disability
  • Life insurance
  • Accident only insurance
  • Cancer insurance
  • Critical illness insurance
  • Hospital Indemnity
  • Flexible spending account

Requirements

Required Skills and Abilities:

• Ability to establish and maintain effective working relationships with other employees and the general public.
• Demonstrates effective verbal and written communication skills.
• Must possess the ability to adapt to fluctuating situations.
• Must have the ability to organize and assess.
• Ability to handle stressful situations/deadlines.
• Conducts all activities in an honest and ethical manner.
• Exhibits qualities of empathy, responsibility, dependability, and intelligence.
• Must have to ability to work independently.
• Must be able to pass a driving records check (upon hire and annually), criminal background check, and drug screens (pre-employment and randoms).
• Maintains automobile liability insurance.

Qualifications and Experience:

• High school diploma.
• Five years of experience in a clerical position.
• Experience in operations of office technology and programs.

Physical Requirements:

• Must meet physical requirements for position.
• Must pass in-house physical with good results.
• Must be able to walk, lift, push/pull, stand, sit, stoop, read, write, and type on keyboard.
• Must be able to work in an environment with potential for quiet or noise, dust, and electrical hazards.

Work Location: In person