Job Details

Company Overview

Print My Threads specializes in custom apparel decoration.

We started in 2009 in a one-car garage and have since grown into a 9,000 sq ft building that was once the local roller rink.

We foster a fast-paced, fun, and positive work environment

Our employees are essential to our continued growth and success.

Thank you for your interest in becoming a part of our team!

Our Mission

We give brands a better way to manage their custom apparel orders so they can focus on growing their business.

Our Moto

Make things better by making better things.

Our Core Values

• Do it, Own it, Hone it
• Less Me, More We
• Cross Your Eyes to Dot Your Tees
• Keep an Attitude of Gratitude

For more information about us please check out our website www.printmythreads.com.

Job Overview

As Operations Manager you will oversee the entire production process. You will manage schedules, maintain quality control, and supervise the production team.

Your key purpose is to manage the daily operations of our print shop to ensure the accurate and efficient flow of orders through the production pipeline.

The ideal candidate will be organized, have excellent attention to detail, and possess a systems-oriented mindset. They will enjoy problem-solving and meeting deadlines.

Similar to how a kitchen expediter orchestrates a seamless flow between front and back-of-house staff to ensure all diners receive their food hot, complete, and on time, you will serve as the liaison between departments to ensure all jobs are received, produced, and shipped accurately and on schedule.

Required Skills

• Strong understanding of production and/or manufacturing processes and workflows
• Ability to break complex tasks into manageable, enforceable, and trainable SOPs
• Clear, concise, communication skills
• Excellent organizational and time management skills
• Leadership qualities to motivate and manage a team
• Problem-solving abilities to address and troubleshoot challenges on the fly
• Attention to detail to ensure accuracy, control quality, and catch mistakes
• Ability to work under pressure and meet deadlines
• Proficient in basic computer skills for managing production data

Requirements & Qualifications

• Bachelor's degree or equivalent work/management experience
• A minimum of 3 years in supervisory, production management, or plant supervisory role
• Must be comfortable with technology, be able to navigate a computer, and use various cloud-based software
• A thorough knowledge of the apparel printing industry is a plus

Schedule / Availability

The Operations Manager is a full-time, onsite, salaried position that often requires you to be the first person in and the last to leave. You should plan on the following availability:

• Work 40 - 50 hrs/week
• Available Monday - Friday 8 AM - 6 PM
• 30-minute lunch with two 15-minute breaks

Key Responsibilities

Team Management

• Supervise production staff
• Delegate tasks and responsibilities effectively
• Provide performance feedback and coaching to improve skills
• Assist with hiring and training of production staff

Production Scheduling

• Create and manage production schedules to meet client deadlines
• Allocate printing jobs to different presses and operators based on complexity and volume
• Monitor workflow and identify potential bottlenecks

Quality Control

• Establish and enforce quality standards for processes in each department
• Implement and enforce quality control measures in each department to help reduce and eliminate future problems

Internal & Client Communication

• Collaborate with Accounts Manager to understand client requirements
• Communicate with the Accounts Manager regarding production timelines, artwork approvals, and any potential issues
• Manage/schedule customer orders to ensure timely delivery

Inventory Management

• Maintain optimal inventory levels of inks, screens, substrates, and other printing materials
• Monitor supply stock levels and place orders with suppliers to avoid shortages

Cost Control

• Track KPIs such as daily impression counts, job run rates, setup/breakdown times
• Establish and enforce realistic job run rates for each decoration process
• Analyze production costs and identify areas for optimization
• Monitor ink usage, labor hours, and material consumption
• Implement cost-saving initiatives to maximize profitability

Safety Compliance

• Enforce safety protocols within the production area
• Train staff on proper handling of chemicals and hazardous materials

Benefits & Pay

Wage

• $50,000 - $60,000 per year
• Commensurate with experience

Quarterly Profit Share

• Our team shares in the company's profits
• Paid as a quarterly bonus on top of base salary

Time Off

• 15 days paid vacation days/sick time
• 10 paid holidays

401(k) Retirement Account with employer contribution