Job Details

Overview:

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Responsibilities:

• Greet members.
• Check member identification.
• Conduct safety clinics.
• Assist patrons with rental and retail items.
• Assist the Outdoor Center Supervisor enforce policies.
• Answer telephone in a prompt and polite manner.
• Ability to work with other instructors in a group setting.
• Take equipment rental reservations.
• Perform other duties as assigned.

Qualifications:

Minimum Requirements:

• Excellent customer service skills.
• Strong reasoning, interpersonal communication, time management, and conflict resolution skills.
• Willingness and ability to enforce policies and resolve conflicts.
• Ability to operate a cash register.
• Basic computer skills.
• Ability to handle several tasks at once with frequent interruptions.
• Completion of First Aid, CPR, and AED training, as required.

Competencies

Technical Competencies

• Basic computer competency.

Human Relations

• Interaction with patrons, faculty, staff.

Work Environment and Physical Demands:

Work Environment

• Outdoor environment
• Office environment/fitness center environment
• Moderate to loud noise

Physical Demands

• Standing or walking for at least 50% of the work day.
• Occasional bending, stooping.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.